The following is provided for The Discord servers in which Stay Home Airlines operates. We will update it quickly when there is a change, but if there is a difference, we will give priority to what is published on the Discord server. You can check the contents published on the server even before joining the company.
The following information is an automatic translation of the original text. If there are any differences in interpretation, the Japanese version will take precedence.
Chapter 1 -General~
1-1 Purpose
The purpose of these regulations is to improve the quality of operations by establishing Policy such as Aircraftship and the Operation Philosophy for flight crew members, and to smoothly carry out operation safety operations in addition to other related regulations.
1-2 Potency
The flight crew must act in accordance with Polycy manual. In order to do so, we must be familiar with and comply with the contents.
1-3 Settings and changes
A review committee will be established to review changes to Policy manual, which will be issued each time with the approval of the operations manager.
1-4 Presentation
Policy manuals are always posted on discord servers and are only available to server members. provided, however, that this does not do so if the operation manager has granted it.
Chapter 2 – Policy –
2-0 Stay home but we can fly from home
To continue to improve in order to provide the fun and splendor of flying while at home to those who are unable to board the plane for various reasons.
2-1 Airmanship
Getting over the latest systems and rigorous training doesn’t provide 100% safety. It is The Airmanship that can overcome this. Airmanship is not a day, but a humble attitude, a willingness to learn, and a constant effort and study.
2-2 Quality of operation
1. Nothing takes precedence over safety
Safety is an absolute promise to our customers, and we must refrain from any behavior or behavior that may cause anxiety during the operation. Always deepen your knowledge of aircraft systems and related laws and regulations so that you can face any difficulties, and consult without ambiguity.
2. Comfort
Acrobatic flights on passenger boarding are prohibited. Always think about comfort and try to steer. provided, however, that this does not do so if the General Manager of the Operations Division has granted it.
2-3 Passenger Concerns
Always act as a representative of SHA and remember to take good care of you. In addition, take resolute action for the safety and security of customers in case of emergency or nuisance.
2-4 Self-management
Be proud to be a SHA flight crew member and strive to improve your knowledge and skills.
Chapter 3 – Operation –
3-1 Fly First
Don’t forget to monitor your plane in any situation.
3-2 Role
2 Crew operation: Clarify the role and be responsible for each operation based on the aircraft operation regulations separately established. Also, monitor each other and question the question immediately, to speak out. In addition, be sincere in responding to advice received from the other party. The flight crew should strive to create an atmosphere that is easy to express their opinions to each other. In the case of operation with only the aircraft chief, be aware that the amount of work is likely to increase and the capacity will decrease, so concentrate on the operation without unnecessary operation.
3-3 Information shearing
Safety can be improved by extracting risk factors and sharing them with each other. When operating by one person, always be aware of what risk factors are lurking and strive to improve safety.
3-4 Stabilized Approach
It is important to improve safety as accidents and incidents caused by unreasonable landings do not decrease worldwide. Do not prioritize observing the specified methods and restrictions, but to ensure a planned deceleration, descent, or approach for a stable landing. If you are not satisfied with the aforementioned restrictions, be sure to report them to the control authorities.
3-5 ATC monitoring
Promptly follow the controller’s instructions without delay. Check online, especially if there are any doubts about the controller’s instructions. When two people are on board, make sure that each other’s perceptions are correct, and if there is a discrepancy in perceptions, be sure to contact the control.
3-6 Passengers announcement
SHA does not provide an announcement manual. However, information provision is one of the services that flight crew can do. Information on operations should be actively provided to passengers.
Revision history
【Rev. 1】
Issued
【Rev. 2】
Revision
【Details of revision】
Changed “Operations Headquarters Manager” to “Operation Manager” due to review of job title system To improve display of headings, etc.
【Rev. 2.1】
Revision
【Details of revision】
2-0 Fixed missing words in the title
【Rev. 2.2】
2021/01/07 Revised
【Details of revision】
2-3 Correction of typos in articles